FAQs

How do I know if my order has shipped?

Processing generally takes anywhere from 24-72 hours (please note extended processing time may occur during sale periods). Once your package has been picked up by our contracted carrier you will receive tracking information via the email address used at checkout!

Where is my order shipping from?

Orders are shipped from our fulfillment center in Miami, Florida. Domestic orders are delivered with Priority Shipping in 2-7 business days. International shipments are shipped in 5-10 business days; expected delivery time with customs and shipping times, can be an additional 2-14 business days, depending on your country.